Terms and Conditions

Terms of Service for E.S. Wave Group LLC

Last Updated: 4/4/2025

1. Introduction

Welcome to E.S. Wave Group LLC ("Company," "we," "us," or "our"). By using our website and services, you agree to these Terms of Service. If you do not agree, do not use our website or services.

2. Services Provided

E.S. Wave Group LLC offers business consulting and marketing services. The specifics of our services may vary, and we reserve the right to modify or discontinue any service at our discretion.

3. User Responsibilities

You agree to provide accurate information when using our website and services. You may not use our services for any unlawful or unauthorized purposes.

4. Payments and Refunds

Payments are processed through third-party providers (PayPal, Stripe). Refunds are granted on a case-by-case basis. We aim to address refund requests in a fair and timely manner. For refund inquiries, contact support@eswavegroup.com.

5. Service Delivery

Expected delivery times vary depending on the service. While we strive to meet deadlines, unforeseen circumstances may cause delays. We will communicate any changes in timelines and work towards a resolution.

6. Third-Party Tools

We use third-party tools such as Google Analytics and Facebook Pixel to improve user experience and track website performance. Additionally, external contractors may be used to fulfill certain services. By using our site, you consent to this data collection and outsourcing.

7. Cookies

The website uses cookies to help personalize your online experience. By accessing eswavegroup.com, you agree to the use of required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional cookies. There are some required cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required cookies, you also accept third-party cookies, which might be used via third-party provided services if you use such services on our website.

8. Intellectual Property

Unless otherwise stated, E.S. Wave Group LLC and/or its licensors own the intellectual property rights for all material on eswavegroup.com. All intellectual property rights are reserved. You may access this from eswavegroup.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from eswavegroup.com

• Sell, rent, or sub-license material from eswavegroup.com

• Reproduce, duplicate, or copy material from eswavegroup.com

• Redistribute content from eswavegroup.com

9. Limitation of Liability

We provide services based on industry best practices and market research; however, results may vary. While we aim for high-quality outcomes, we cannot guarantee specific results. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

10. Accessibility Statement

E.S. Wave Group LLC is committed to making our website accessible to all users. If you experience difficulties accessing any part of our website, please contact us at support@eswavegroup.com. We continuously improve our site to enhance accessibility.

11. Hyperlinking to Our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

12. Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

13. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

14. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

15. Modifications to These Terms

We may update these Terms at any time. Continued use of our website constitutes acceptance of the updated Terms.

16. Contact Information

For any questions regarding these Terms, please contact us at support@eswavegroup.com.

By using our website and services, you acknowledge that you have read and understood these Terms of Service.