Terms and Conditions

Terms of Service for E.S. Wave Group LLC

Last Updated: 4/10/2025

1. Introduction

Welcome to E.S. Wave Group LLC ("Company," "we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website or services.

2. Services Provided

E.S. Wave Group LLC provides general business consulting, marketing services, and support related to government contracting. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate, complete, and current information.

• Use our services only for lawful purposes.

• Refrain from interfering with or disrupting our services, website, or associated systems.

4. Payments and Refunds

All payments are processed securely through third-party providers, including PayPal and Stripe.
Refund requests are handled on a case-by-case basis and must be submitted to support@eswavegroup.com. We strive to resolve issues fairly and in a timely manner.

5. Service Delivery

Estimated delivery timelines vary based on service type and scope. While we aim to meet agreed-upon deadlines, delays may occur due to unforeseen circumstances. We will communicate changes proactively and work with clients to reach a resolution.

6. Use of Third-Party Tools

We utilize tools such as Google Analytics and Facebook Pixel to enhance website performance and user experience. Some services may be fulfilled through external contractors or vendors. By using our site and services, you consent to this data usage and outsourcing arrangement.

7. Cookies

Our website uses cookies to enhance your experience.

• Required cookies are essential and used without consent.

• Optional cookies (e.g., for analytics and marketing) may be accepted or declined.
  Cookies are small data files stored on your device that help us analyze usage and improve our site. By using our website, you consent to our use of cookies in accordance with our Privacy Policy.

8. Intellectual Property

All content, design elements, and materials on eswavegroup.com are owned by E.S. Wave Group LLC or licensed to us. You may view and print content for personal use only.
You may not:

• Republish or redistribute content.

• Sell, rent, or sublicense content.

• Copy or reproduce material for commercial purposes.

9. Limitation of Liability

Our services are delivered based on industry best practices and insights; however, results may vary. We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our website or services.

10. Accessibility

We are committed to accessibility for all users. If you experience difficulty accessing content, please contact us at support@eswavegroup.com. We actively seek to improve accessibility and usability.

11. Hyperlinking to Our Website

The following entities may link to our website without prior written permission:

• Government agencies

• Search engines

• News organizations

• Online directory distributors

• System-wide Accredited Businesses (excluding non-profit or fundraising groups)

These links must not:

• Be misleading or deceptive

• Imply sponsorship or endorsement without permission

• Appear in inappropriate or unlawful contexts

12. Content Liability

We are not responsible for content that appears on external websites linking to ours. By linking to our website, you agree to defend and indemnify us from any claims related to your website content.

13. Reservation of Rights

We reserve the right to request the removal of any link to our website. Continued linking indicates agreement to comply with any updated linking terms and conditions.

14. Disclaimers

To the fullest extent permitted under applicable law, we disclaim all warranties related to the performance and use of our website and services.
This disclaimer does not limit or exclude liability for:

• Death or personal injury due to negligence

• Fraud or fraudulent misrepresentation

• Any matter which cannot legally be excluded or limited under applicable law

15. Changes to These Terms

We may update these Terms from time to time. The most current version will always be posted on this page. Continued use of our website and services constitutes acceptance of any changes.

16. Contact Us

For questions regarding these Terms of Service, please contact:
📧 support@eswavegroup.com

By using our website and services, you confirm that you have read, understood, and agree to these Terms of Service.