Privacy Policy

Privacy Policy
Last Updated: 9/20/2026

1. Introduction
E.S. Wave Group LLC ("Company," "we," "us," or "our") operates eswavegroup.com and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website. By using our website, you agree to the practices described in this policy.

2. Information We Collect
When you visit eswavegroup.com, we may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and any other information you provide through forms, consultations, or transactions.

• Payment Information: Payments are processed securely through third-party providers (PayPal, Stripe). We do not store your payment details.

• Device Information: IP address, browser type, time zone, and operating system.

• Usage Data: Information about how you interact with our website, including pages visited, referral sources, and session durations.

• Cookies and Tracking Technologies: We use cookies to improve user experience, analyze website traffic, and support marketing efforts through tools like Google Analytics and Facebook Pixel.

3. How We Use Your Information
We use the information collected for the following purposes:

• To provide and improve our services.

• To process transactions and fulfill service agreements.

• To communicate with you about inquiries, updates, or promotions.

• To enhance website security and user experience.

• To comply with legal obligations and prevent fraudulent activities.

4. Third-Party Services and Data Sharing
We use third-party tools, including but not limited to:

• Google Analytics & Facebook Pixel: To analyze website performance and marketing effectiveness.

• Hosting & Web Services: Our website is hosted with Hostinger AI Web Builder, which may process user data as part of its hosting services.

• Contracted Service Providers: We may outsource certain services to vetted third-party contractors.

Your data is never sold. We may share information when required by law, to enforce our policies, or to protect our rights and safety.

5. Your Rights
If you are a resident of the European Economic Area (EEA) or certain other jurisdictions, you may have rights under applicable data protection laws, including:

• The right to access, update, or delete your personal data.

• The right to object to data processing or request data portability.

• The right to withdraw consent for marketing communications.

To exercise these rights, contact us at support@eswavegroup.com.

6. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookie Policy
This website uses cookies to enhance functionality and user experience. By using this website, you consent to our use of cookies. You can modify your browser settings to disable cookies, but this may affect site functionality.

8. Accessibility Statement
E.S. Wave Group LLC is committed to making our website accessible to all users. If you experience difficulties accessing our site, please contact support@eswavegroup.com. We continuously improve our website for better accessibility.

9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the "Last Updated" date.

10. Contact Information
For questions or concerns regarding this Privacy Policy, contact us at support@eswavegroup.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

SMS / Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we collect consent: You provide your mobile number and consent to receive text messages by checking the consent box on a form on this website, or by texting us first. Consent to receive text messages is not a condition of purchase.

What we send: Appointment confirmations, scheduling reminders, replies to your enquiries, and follow-up about your service request. Message frequency varies.

Opting out: Reply STOP to any message to stop receiving them. Reply HELP for help. Message and data rates may apply.

Contact: support@eswavegroup.com